Anti-Discrimination Policy

AIMS

Megmo is committed to providing a safe, ﬂexible and respectful environment for staﬀ, customer or service partner and clients free from all forms of discrimination, bullying and sexual harassment.

All staﬀ, customer, service partners, clients are required to treat others with dignity, courtesy and respect.

By eﬀectively implementing our Equal Employment Opportunity & Anti-Discrimination Policy we will attract and retain talented staﬀ and create a positive working environment for staﬀ.

SCOPE

This policy applies to:

All staﬀ, customer, service partners, including: managers and supervisors; full-time, part-time or casual, temporary or permanent staﬀ; job candidates; student placements, apprentices, contractors, sub-contractors and volunteers;
How the Megmo provides services to customer , service partners or clients and how it interacts with other members of the public;
All aspects of employment, recruitment and selection; conditions and beneﬁts; training and promotion; task allocation; shifts; hours; leave arrangements; workload; equipment and transport;
On-site, oﬀ-site or after-hours work; work-related social functions; conferences – wherever and whenever staﬀ, customer, service partners, clients may be as a result of their duties;
Staﬀ treatment of other staff, clients, customer, and service partners and of other members of the public encountered in the course of their duties.

In so far as this policy imposes any obligations on the Megmo, those obligations are not contractual and do not give rise to any contractual rights. To the extent that this policy describes beneﬁts and entitlements for employees, they are discretionary in nature and are also not intended to be contractual. The terms and conditions of employment that are intended to be contractual are set out in an employee’s written employment contract.

The Megmo may unilaterally introduce, vary, remove or replace this policy at any time.

RIGHTS AND RESPONSIBILITIES

staﬀ, customer, service partners, clients are entitled to:

Recruitment and selection decisions based on merit and not aﬀected by irrelevant personal characteristics; Work free from discrimination, bullying and sexual harassment;
The right to raise issues or to make an enquiry or complaint in a reasonable and respectful manner without being victimised;
Reasonable ﬂexibility in working arrangements, especially where needed to accommodate their family responsibilities, disability, religious beliefs or culture.

All staﬀ, customer, service partners, clients must:

Follow the standards of behaviour outlined in this policy;
Oﬀer support to people who experience discrimination, bullying or sexual harassment, including providing information about how to make a complaint;
Avoid gossip and respect the conﬁdentiality of complaint resolution procedures; Treat everyone with dignity, courtesy and respect.

ADDITIONAL RESPONSIBILITIES OF MANAGERS AND SUPERVISORS

Managers and supervisors must also:

Model appropriate standards of behaviour;
Take steps to educate and make staﬀ, customer, service partners, clients aware of their obligations under this policy and the law; Intervene quickly and appropriately when they become aware of inappropriate behaviour;
Act fairly to resolve issues and enforce workplace behavioural standards, making sure relevant parties are heard;
Help customer, service partners, clients resolve complaints informally;
Refer formal complaints about breaches of this policy to the appropriate complaint handling oﬃcer for investigation;
Ensure customer, service partners, clients who raise an issue or make a complaint are not victimised;
Ensure that recruitment decisions are based on merit and that no discriminatory requests for information are made;
Seriously consider requests for ﬂexible work arrangements.

UNACCEPTABLE WORKPLACE CONDUCT

Discrimination, bullying and sexual harassment are unacceptable at the Megmo and are unlawful under legislation including:

Sex Discrimination Act 1984 (Cth);
Racial Discrimination Act 1975 (Cth);
Disability Discrimination Act 1992 (Cth);
Age Discrimination Act 2004 (Cth);

All staﬀ, customer, service partners found to have engaged in such conduct might be counselled, warned or disciplined. Severe or repeated breaches can lead to formal discipline up to and including termination of employment.

Under the law staﬀ, customer, service partners can be held personally liable for certain breaches of discrimination law, and the Megmo can also be vicariously liable for conduct.

DISCRIMINATION

Discrimination is treating, or proposing to treat, someone unfavourably because of a personal characteristic protected by the law, such as sex, age, race or disability.

Discrimination can occur:

Directly, when a person or group is treated less favourably than another person or group in a similar situation because of a personal characteristic protected by law. For example, a worker is harassed and humiliated because of their race or a worker is refused promotion because they are ‘too old’
Indirectly, when an unreasonable requirement, condition or practice is imposed that has, or is likely to have, the eﬀect of disadvantaging people with a personal characteristic protected by law. For example, redundancy is decided based on people who have had a worker’s compensation claim rather than on merit.

Protected personal characteristics under Federal discrimination law include:

Parental status or status as a carer, for example, because they are responsible for caring for children or other family members;
Racecolour, descent, national origin, or ethnic background;
Age, whether young or old, or because of age in general;
Sex;
Industrial activity, including being a member of an industrial organisation like a trade union or taking part in industrial activity, or deciding not to join a union;
Religion;
Pregnancy and breastfeeding;
Sexual orientation, intersex status or gender identity, including gay, lesbian, bisexual, transsexual, transgender, queer and heterosexual;
Marital status, whether married, divorced, unmarried or in a de facto relationship or same sex relationship; Political opinion;
Social origin; Medical record;
An association with someone who has, or is assumed to have, one of these characteristics, such as being the parent of a child with a disability.

It is also against the law to treat someone unfavourably because you assume they have a personal characteristic or may have it at some time in the future.

DISABILITY DISCRIMINATION

Employers are also required in some circumstances to make “reasonable adjustments” to facilitate employees with disabilities to perform the “inherent requirements” of the particular role they perform. An employer will be deemed to have discriminated against an employee if they fail to make these adjustments.

The “inherent requirements” of a position are the essential activities that must be carried out to fulﬁl the purpose of the position.

An adjustment is not reasonable if it will impose “unjustiﬁable hardship” on the employer. In assessing unjustiﬁable hardship factors to be considered include:

The nature of the beneﬁt or detriment to be imposed on any person concerned, including the community;
The eﬀect of the employee’s disability;
The ﬁnancial circumstances and the estimated amount of expenditure required to be made by the employer; The availability of ﬁnancial and other assistance to the employer.

Examples of adjustments that may in some circumstances be reasonable for an employer to make include:

Changing recruitment and selection procedures. For example, providing a sign language interpreter for a Deaf person or ensuring the medical assessor is familiar with a person’s particular disability and how it relates to the job requirements.
Modifying work premises. For example, making ramps, modifying toilets or providing ﬂashing lights to alert people with a hearing loss.
Changes to job design, work schedules or other work practices. For example, swapping some duties among customer, service partners, clients or providing regular meal breaks for a person with diabetes.
Providing training or other assistance. For example, running induction programs for customer, service partners, clients with a disability and their co-workers, providing a mentor or support person for a person with an intellectual disability, and including customer, service partners, clients with a disability in all mainstream training.

It is not unlawful to discriminate against a person because of their disability where:

They cannot meet the inherent requirements of the job, even when the employer has made any reasonable adjustments; or
Providing the person with reasonable adjustments to facilitate their disability imposes an unjustiﬁable hardship on the employer.

BULLYING

If someone is being bullied because of a personal characteristic protected by equal opportunity law, it is a form of discrimination.

Bullying can take many forms, including jokes, teasing, nicknames, emails, pictures, text messages, social isolation or ignoring people, or unfair work practices.

Under Federal law, this behaviour does not have to be repeated to be discrimination – it may be a one-oﬀ event.

Behaviours that may constitute bullying include;

Sarcasm and other forms of demeaning language; Threats, abuse or shouting;
Coercion; Isolation;
Inappropriate blaming; Ganging up;
Constant unconstructive criticism;
Deliberately withholding information or equipment that a person needs to do their job or access their entitlements;
Unreasonable refusal of requests for leave, training or other workplace beneﬁts.

Any form of bullying is unacceptable in the Megmo and may also be against workplace health and safety law. The Megmo has a separate Workplace Anti-Bullying and Anti-Harassment Policy which employees must read and abide by, this deals with bullying and harassment that is not a form of discrimination (ie where not based on a protected personal characteristic).

SEXUAL HARASSMENT

Sexual harassment is a speciﬁc and serious form of harassment. It is unwelcome sexual behaviour, which could be expected to make a person feel oﬀended, humiliated or intimidated. Sexual harassment can be physical, spoken or written. It can include:

Comments about a person’s private life or the way they look; Sexually suggestive behaviour, such as leering or staring; Brushing up against someone, touching, fondling or hugging; Sexually suggestive comments or jokes;
Displaying oﬀensive screen savers, photos, calendars or objects; Repeated unwanted requests to go out;
Requests for sex;
Sexually explicit posts on social networking sites; Insults or taunts of a sexual nature;
Intrusive questions or statements about a person’s private life; Sending sexually explicit emails or text messages; Inappropriate advances on social networking sites;
Accessing sexually explicit internet sites;
Behaviour that may also be considered to be an oﬀence under criminal law, such as physical assault, indecent exposure, sexual assault, stalking or obscene communications.

Just because someone does not object to inappropriate behaviour in the workplace at the time, it does not mean that they are consenting to the behaviour.

Sexual harassment occurs in the workplace when it happens at work, at work-related events, between people sharing the same workplace, or between colleagues outside of work.

All staﬀ, customer, service partners, clients and volunteers have the same rights and responsibilities in relation to sexual harassment. A single incident is enough to constitute sexual harassment – it doesn’t have to be repeated.

All incidents of sexual harassment – no matter how large or small or who is involved – require employers and managers to respond quickly and appropriately.

The Megmo recognises that comments and behaviour that do not oﬀend one person can oﬀend another. This policy requires all staﬀ, customer, service partners, clients and volunteers to respect other people’s limits.

The Megmo will not tolerate or accept any form of sexual harassment, in the workplace or in any work-related context such as conferences, work functions and business trips. All staﬀ, customer, service partners, clients are responsible for their own behaviour, and under the law may be held personally liable if they engage in sexual harassment. The Megmo may also be vicariously liable for staﬀ, customer, service partners, clients found to have engaged in any form of sexual harassment.

VICTIMISATION

Victimisation is subjecting or threatening to subject someone to a detriment because they have asserted their rights under equal opportunity law, made a complaint, helped someone else make a complaint, or refused to do something because it would be discrimination, sexual harassment or victimisation. Victimisation is against the law.
It is also victimisation to threaten someone (such as a witness) who may be involved in investigating an equal opportunity concern or complaint.
Victimisation is a very serious breach of this policy and is likely (depending on the severity and circumstances) to result in formal discipline against the perpetrator.
The Megmo has a zero-tolerance approach to victimisation.

VILIFICATION

Viliﬁcation is where a person commits a public act which is reasonably likely to oﬀend, insult, humiliate or intimidate another person because of their race, sex, religion, sexuality or sexual identity. Hatred or viliﬁcation due to an attribute protected under equal opportunity laws is unlawful.

The Megmo will not tolerate or accept any form of hatred or viliﬁcation due to a protected attribute of another person.

Any conduct that can possibly be observed by the public or any sort of communication either verbal or in writing to the public can be considered a public act. Workplaces can be public places.

The Megmo may be vicariously liable for staﬀ customer, service partners, clients found to have engaged in any form of unlawful hatred or viliﬁcation. Staﬀ, customer, service partners, clients may also be sued personally or prosecuted criminally under Commonwealth or State criminal laws.

Conduct that may constitute viliﬁcation can include verbal or written statements, or even be the reproduction or distribution of already published information. Examples include:

Oﬀensive material on the internet, including e-forums, blogs, social networking sites and video sharing sites;
Oﬀensive comments or images published in a publication such as a leaﬂet, ﬂyer, internal message board or workplace intranet;
Oﬀensive speeches at public events, work functions or in the workplace;
Abusive comments in any public place, such the workplace, or any other place attended in connection with employment; or
In some instances, the reproduction or distribution of already published information around the workplace.

CONFIDENTIALITY

It is unacceptable for staﬀ, customer, service partners, clients at the Megmo to talk with other members, clients or suppliers about any complaint of discrimination or harassment without the Megmo’s express permission.

Breaching the conﬁdentiality of a formal complaint investigation or inappropriately disclosing personal information obtained in a professional role (for example, as a manager) is a serious breach of this policy and may lead to formal discipline.

DECISIONS TO BE BASED ON MERIT

All recruitment and job selection decisions at the Megmo will be based on merit – the skills and abilities of the candidate as measured against the inherent requirements of the position – regardless of personal characteristics.

It is unacceptable and may be against the law to ask job candidates questions, or to in any other way seek information, about their personal characteristics, unless this can be shown to be directly relevant to a genuine requirement of the position.

RESOLVING ISSUES

The Megmo strongly encourages any staﬀ customer, service partners, clients who believes they have been discriminated against, bullied, sexually harassed, viliﬁed or victimised to take appropriate action by making a complaint in accordance with the Grievance Handling Policy.

Any staﬀ customer, service partners, clients who has witnessed any discrimination, bullying, sexual harassment, viliﬁcation or victimisation should report this to their manager or other responsible person in the Megmo, or can raise a complaint in accordance with the Grievance Handling Policy.

OTHER POLICIES

Employees are encouraged to read this policy in conjunction with other relevant Megmo policies, including:

• Workplace Anti-Harassment and Anti-Bullying Policy;

• Code of Conduct;

• Grievance Handling Policy